Privacy Policy

At ACORN DIRECT MARKETING LIMITED, protecting your personal information is a core part of our commitment to providing exceptional services. This Privacy Policy explains how we collect, use, and safeguard your data during your interactions with us.

1. Information We Collect

1.1 Data You Provide

Your name, job title, and contact details such as email and phone number.
Details shared through inquiries, feedback, or service requests.
Payment information necessary for processing transactions.

1.2 Automatically Collected Data

Technical information like your IP address, device type, and browser settings.
Usage data, including pages visited, session duration, and activity patterns.
Data collected through cookies and similar technologies for analytics purposes.

2. How We Use Your Information

We utilize your personal data to:

Deliver and improve the services we provide.
Respond to your questions and handle service requests.
Develop insights to enhance user experiences and optimize our offerings.
Ensure compliance with applicable laws and regulatory requirements.
Customize our communications and interactions with you.

3. Sharing of Information

3.1 Service Providers

We may share data with trusted partners who help us deliver our services, such as those providing IT, analytics, or operational support.

3.2 Legal and Compliance Requirements

In certain circumstances, we may disclose data to meet legal obligations or to protect the interests of our company and users.

3.3 Business Changes

If our business undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

4. Cookies and Tracking

We use cookies to enhance your experience and understand usage patterns. These include:

Essential Cookies: Enable core website functionality.
Performance Cookies: Provide insights into how users interact with our site.
Personalization Cookies: Help deliver content tailored to your interests.

5. Data Security

We implement advanced security protocols, such as encryption and controlled access, to protect your personal information. While we take precautions, no system is completely immune to risk.

6. Your Rights

You have the right to:

Access: Request a summary of the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the removal of your data, subject to legal obligations.
Restriction: Limit how we process your data in specific scenarios.
Data Portability: Receive a copy of your data in a portable format.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements.

8. International Transfers

If your information is processed in a different jurisdiction, we ensure that it is protected in accordance with applicable data protection standards.

9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable regulations. We encourage regular reviews to stay informed.

Your privacy matters to us, and we are dedicated to protecting your information while delivering exceptional service.